For who · Villa sales agencies
The enquiry worth fifteen thousand, answered while you sleep.
For agencies selling high-ticket villas to overseas buyers: instant multilingual response, nurture that survives a months-long decision, and inventory matching, built and run for you, on top of the CRM you already have.
The problem
A single lead is worth a small car.
Sell a villa and the commission runs to five figures. Yet the enquiry that starts it arrives at 3am, in a language your agent doesn't read, on the same WhatsApp as everything else, and the buyer messaged three other agencies at once. The first useful reply usually wins. Then the buyer disappears for months, deciding, and the deal quietly dies of silence. None of that is a selling problem. It's a response-and-follow-up problem, and it's automatable. (More in why the first reply wins.)
The systems
Mapped to your pipeline, not a feature list.
Every enquiry answered and qualified in the buyer's language within the minute, day or night, before a competitor replies.
Long-horizon nurtureA buyer who decides over months stays warm with relevant follow-up, so the deal doesn't go cold while you sleep.
New buyer criteria checked against your listings, and your old database reactivated when something fits.
Testimonials and proof surfaced at the moment a buyer is deciding whether you're the agency to wire money to.
Why it matters
Speed and patience are the whole game.
High-ticket sales reward two things that don't naturally coexist in a human team: answering in seconds, and staying in touch for eighteen months. A person can do one or the other, never both, never across every timezone and language at once. A system can. It catches the enquiry the instant it lands, qualifies it, and then carries the slow-burn follow-up so your agents spend their time only on buyers who are ready to move.
How we work
Map, build, run, then we disappear.
We sit with your pipeline for a week and learn how a real enquiry becomes a real sale: the languages, the lag, the leaks.
We build the systems in private over a month, wired into your CRM and channels. You see them once they work end-to-end.
They run in the background on your behalf. We watch them. You hear from us when a buyer is worth your attention, and it's built to hand over.
The difference
It sits on top of your CRM, not against it.
You've already chosen your CRM and trained your team on it. We don't ask you to rip that out. We wire into it. The enquiry is caught, qualified, and logged where your agents already look; the nurture runs through the channels buyers already use. You're adding an always-on front door and a tireless follow-up engine, not swapping the system your business runs on.
The proof
A real build, not a mockup.
FC Residence is a working engagement: instant guest messaging, owner bookkeeping, and reporting, running on the channels their team already uses. It's villa operations rather than villa sales, but it's the clearest picture of how we build and run a system on a real business. Read the FC Residence case study →
Questions
The questions agencies ask.
- Does this replace our CRM?
- No. It sits on top of whatever you already run: Privyr, Follow Up Boss, kvCORE, or a spreadsheet. We automate the work around the CRM, catching the enquiry, qualifying it, keeping it warm, and handing your agents a lead that's ready to talk.
- How does the WhatsApp side work?
- Through the official WhatsApp Business API via a licensed provider, not an unofficial bot bolted onto someone's personal number. That keeps your number safe from being banned, which matters when WhatsApp is where the whole deal happens.
- Our buyers take months to decide. Is automation even the right fit?
- That's exactly where it earns its place. A long decision is a long window to lose someone to silence. The system keeps the conversation alive across months and languages, so the buyer who's still deciding is still hearing from you, without an agent remembering to chase.
- What happens to all of this if we part ways?
- You keep it. The workflows are documented, the data stays in your systems, and the whole thing is built to hand over from day one. No lock-in is a design rule, not a favour.
Let's map your pipeline.
Tell us where enquiries come in, which languages you sell in, and what you run them through, and we'll show you what would start answering itself first.
Book a 20-minute call